Last updated Mar 5, 2026
Privacy Policy
This notice describes the categories of information Richard Casino may collect, the purposes it serves, and the choices you have over your personal data.
Information we may collect
To open and run an account, Richard Casino may gather identity and contact details, records of your deposits and gameplay, and the messages you exchange with our support team.
Technical details such as device type, browser, approximate location, and connection data are logged automatically to keep the platform stable and secure.
Where our licences require it, we may also collect documents that confirm your identity, age, and source of funds as part of verification checks.
How your information is used
We rely on your data to process transactions, deliver customer support, personalise your experience, and meet the compliance duties tied to our Curaçao and Anjouan licences.
Security and fraud-prevention systems examine account behaviour to detect unusual activity and protect both you and the wider Richard Casino community.
Promotional messages are entirely optional. You may switch marketing communications on or off at any time without affecting your ability to play.
Sharing and safeguards
Personal information is disclosed only to trusted payment processors, verification partners, and regulators when a legitimate legal or operational reason exists.
We apply encryption, access controls, and staff confidentiality obligations so that data is handled with appropriate care throughout its lifecycle.
Retention and your rights
Records are kept only as long as regulatory, financial, and security obligations demand, after which they are deleted or anonymised.
Subject to local law, you may ask Richard Casino to access, correct, or erase your data, and we may request proof of identity before acting on such requests.
Where to get help
- The privacy and data-protection contact listed in our support centre
- The live-chat and email channels available inside your Richard Casino account
This overview is provided for general guidance. Your actual rights and our obligations are governed by applicable local law and the conditions of our gaming licences.